I'm having the same problem as ilcapitano but with RaidenTech... and I've been waiting since the 16th of November. The last email response was 5 days ago and they said that they would contact me ASAP...

Funny, I've ordered from them before and gotten great response, but now that I'm spending a large sum of money, no one wants to answer the phone and it seems like they only answer emails on Monday Mornings....

Since there is an 11 hour difference between me and PST, it calls for LATE NIGHTS if I want to try to call... and if they call me (YEAH, that'll happen) I'm not going to sit around the shop waiting for a phone call I'll never get...

It kinda makes me wonder... I've gotten good service when I spend a few bucks here and there for parts and small orders, but now that I am making a large purchase I get caught in the blackhole of Customer Support..... I like their prices, but is it worth rolling the dice and ending up frustrated and grounded ???