I haven't read the entire thread but will throw in my own experiences for what someone might find worthwhile. I have owned a Kyosho PT-19, Nitro .40 Super Chipmunk, Kangke Monocoupe, and a Model Tech Dragon Lady. By far the worst customer support is Nitro. Hobby People and Kangke both have excellent customer support and helped me a great deal. I have no experienc with Kyosho but I loved the plane even though it was an early ARF and it was expensive. Quality was excellent in the Kangke Monocoupe and even if it is not true scale it draws many favorable looks. The Dragon Lady was covered in Monokote and I did have a few issues with the way it was applied but Hobby People sent new parts immediately and unquestioned. It flys beautiful on a TT Pro .61. The nitro Chippy looked great and flew well, just not from my club's rough grass. The instructions suck and I had a real problem getting the cowl to fit, weak and poorly designed tail wheel, and customer service. You get what you pay for with them which is, a low price and quality that leaves a lot to be desired. Buyer beware! All these models may be seen in my gallery here at RCU.