I've ordered a couple of RTF helicopters from them. I didn't have any problems, but people that have tried to contact them have complained about their lack of customer service. There can also be a problem if you order lots of individual parts and some of them are in stock and some aren't. Bottom line is you're probably OK... or at least let's hope so. They're also located in the Los Angeles area, so it may take a few days to get to you - especially with the holiday in there.

-JT