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Old 01-09-2008 | 06:20 PM
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Default RE: Losing The Experts and Their Knowledge


ORIGINAL: Bob Pastorello


It is NOT bashing a product or manufacturer to tell the world on RCU that a particular example of a product you BOUGHT was a piece o'crap. At least, not in MY opinion, for whatever minimal value that is.

If I buy, and use, a specific product that fails miserably to meet my expectations, or doesn't match my interpretation of the advertised performance..... well, telling my tale is NOT "bashing". And heaven forbid (providing the post doesn't get moderated) that someone actually posts THEIR experience that happens to match mine. Then, depending on day of week, phase of moon, height of sunspot cycle, relative humidity or some other unknown causative factor..... the whole THREAD may be locked tight. Because someone told their "trash" experience with an inferior product.

If an honest person cannot tell his factual negative experience with a product, what is the good of having the forum? Are we that paranoid and fearful of advertising revenue from a product that is going to disappoint the market? If so, that is VERY short sighted.

Bob,

I agree with you totally. No quibbles at all with what you said.

However, I was talking about a whole different beast when I mentioned bashing. You've seen it. Everyone has. A guy starts posting about how bad his engine is. A lot of the time, it is evident that he doesn't know how to tune it, prop it, etc. Okay, no problem. The problem is when some members expect to post their beefs over and over and over. Their only intent is to bash the product. They don't care about getting help. They don't care that tech support is bending over backwards to help them. They don't care that we are trying to tell them in a kind way what to do to fix it.

I've had the competitors of some manufacturer who is getting bashed write me PMs asking that it stop. They know it isn't fair. They even tell me that it is the competition they are trying to help by getting the bashing to stop.