I agree Proteus. I met Dave at Toledo, and he was a very nice guy to talk to. He spent plenty of time talking with me at a very busy event like Toledo. I asked him several questions regarding setup, and he answered everything. We even talked about things said about his business online. You guys have to understand that it is a very small company in comparison to the others, and to carry the same expectations of the larger companies is a bit much. The man power is just not there. I agree that they need to do everything in there power to have their customer service as high as possible. I currently have two DP models, the Ultimate 40 and the Edge. I am working on both of them, but if they fly as good as they look, I'm sold. They have by far been the best ARFs I have built. Sure I had to wait a while for my edge, but when it got to my door I forgot about the wait. And I'd do it again.