Yes, heliproz always ships out instock parts the same or next day depending on the time you ordered. If you ordered online they send a email as soon as you place the order and another when it is shipped with a tracking number. They don't backorder anything under $20, they just cancel that off the order. You should have called them about 15 days ago. Anyway, rather than sitting around wondering, call them and I'm sure they can tell you exactly what is up with your order.