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Old 04-30-2003 | 08:54 PM
  #16  
kristijan-k
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From: Zagreb, CROATIA (HRVATSKA)
Default Dont work

Hello all,

I finaly solved my G2 problem by contacting technical support.

They are very fast (I received the unautomated reply within 1 h !)
and very helpfull, .... highly recommended. :thumbup:

The problem was in the interface drivers.
Under my system, they must be deleted in the device manager,
and then again installed, but MANNUALY.

It doesn't make any sense to me why this must be done, but it
for shure works.

If someone have the same problem like I had, here is the reply
from the technical support that should take care of the problem :


Kristijan,

Thank you for your recent e-mail. We regret the problems you have been
experiencing. When Windows XP reboots, in general, this is due to a problem
with a hardware device. In this case, it very likely the reboot is caused by
a bad installation of the Transmitter Interface Adapter driver. To resolve
this problem you will need to do the following:

NOTE: Before attempting any of the following steps make sure you have the
downloaded the latest online update.
VERY IMPORTANT!!!
Before installing/updating RealFlight or its driver please make sure you
have closed down ALL background applications. Every Icon you see next to
your time in the lower right hand corner are running programs and need to be
exited, closed, shutdown, etc. To do this simply right click over these
icons and select the command to shut it down or disable the program (please
refer to your users manual for the program).
1. Check the Windows Device manager for the RealFlight Drivers category. If
you have one, click the plus sign in front of RealFlight Drivers and
uninstall the RealFlight Driver(s) below. If you do not see a RealFlight
Drivers category the device is either not installed or not being correctly
recognized.

2. Once there are no RealFlight Driver(s),in the Windows Device Manager, you
will need to install/re-install the Transmitter Interface Adapter driver.
Follow the manual installation instructions for your version of Windows.
Windows XP users will view the ManualTX_XP.doc. Windows 2000 users will view
ManualTX2000.doc. These files are found in the RealFlight directory. If you
followed the default prompts it will be C:\Program Files\RealFlight.

3. Restart your computer after installing the driver.

4. Go back to the Windows Device manager and check for a RealFlight Drivers
category again. Make sure you only have ONE RealFlight driver under it. If
you have more than one you will need to remove both and re-install the
driver. This is due to how Windows Manages devices that are not installed
correctly.

5. If you only have one driver, close the Device manager and start
RealFlight.



My thanks to everyone on this excellent forum for trying to help me.
It is very much appreciated.

Best regards,
Kristijan Kljucaric