Braff that is correct about the pitch setting on the radio you cannot reverse it period. Now did you buy this new or used? Did it come from a local Hobby shop or did you get it off of the internet?

The more I think about this the more confused I become. Can you take a couple of pics and post em on here? Close up so I can see the servos and head assembly. There is something fishy here and I would think that we could figure it out.