I have a genuine question. Several years ago, I had a crashed airplane that had a couple of hitec servos in the control panel that I wanted to send to hitec and have "refurbished" to operational duty. Before I tell you what happened to me, I'll tell you this, I don't even call horizon when I send something in, I include a standardized letter that says "to persons of concern, enclosed is my xxxx please bring it back to operational duty and JR specs, charge this CC and send back to me". Two weeks later, I have the part back and ready to function. And by the way, that repair has never been more than $10.00 a servo and one time there was an 8411 that was a melted glob and they replaced it for free! The paperwork said "Warranty". I could not believe my eyes.

Anyway, I tried to do that with Hitec (send couple servos to have repaired), I called first, and I was spoken to like I was an idiot, and they told me they would sell me parts.

It never occurred to me to ask you guys what you do in this situation with hitec servos. So now I'm asking, what do you do?