I ordered from them last spring, maybe around mid May. I emailed first to place the order then sent payment after they sent me a total (including shipping). The order (maybe four or five small parts) arrived in about 15 days.

An observation:
Lately, it seems like shipping and responsive communications has gone to poo-poo, with a number of sales departments. We're patient hobbiest and we pay for our parts, we owe them that much, and at a minimum those guys owe us an update without us having to email 'everybody and their cousin' to get a repsonse. If they can't keep better track of their due-outs, then maybe they oughtta stop MULTI-TASKING, and just do one thing at a time, then maybe they could at least achieve the 70-80 percent solution, that's good enough for me.
cs