ORIGINAL: sheograth
Personally I see too many people using good customer service as an excuse for shoddy products. I mean, the EVX-2 shouldnt break in the FIRST PLACE. Its great that they replace them when they do - but theres no excuse for so many people to be blowing their ESCs.
Its like you see a thread where someone complains that their EVX-2 died and that Traxxas replaced it, which is great - but then the thread turns into a "Yeah see Traxxas rocks!" sorta thing. Thats fine too but, the they need to be held accountable for the issues.
I made a thread over at traxxas asking how many people have been able 2 use 7 cell packs without burning there evx-2 and in 3-4 days I think maybe 4 have had said yes.Thats not good considering the amount of E-maxx traffic is over at the traxxas forums.