I can't really fault them for delivery etc. I ordered some suspension pieces for my panzer 3 last thursday morning and got them on friday! I can't complain at that. They have been pretty much like that with other orders,two to three days tops. On the one occasion that I waited a while for stuff, I received a next day reply back with the reason. Perhaps its because I too live in the UK, I don't know. I just wish they would drop thier prices a little because I would order tons more from them if they did!