Just thought I would pass on my experiences with Tankzone.

I have bought only one item from them, and the order was delivered quickly, so praise in that respect. But then, I am in the UK and would expect that.

However, I have e-mailed them twice with a query and no response each time - so bad marks there. The same queries posted on this and other forums were answered within hours.

They are also VERY expensive, and it is possible to get parts, upgrades, etc., from elsewhere (including the UK) much cheaper.

I think they do need to improve their whole service generally.

On the positive side, their technical help sheets are a blessing, and certainly helped me in the earlier days with my tanks.