I can't say anything negative about Tank Zone but I have never ordered from them either. My only experience with them is they helped me out with my HL. Tiger when I had a problem, and very quickly I might add.I wish someone in the U.S. would set up a buisness like theirs! I have had a little trouble with companies that sell other things ie. cars helicopters planes etc.they don't seem to know as much about tanks.Something to be said for the name TANK ZONE