To whom it may concern:



I guess I am a new customer to this company and I am already a bit peeved with you.. I do know that I did not have to order but I did.. Your customer service people must answer the phone for two or three companies are not extremely well trained in the products they are taking credit cards for and to TOP IT ALL OFF !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You do not HONOR the pricing you advertise on your website!!!!!!!!!!!



http://www.nitrorcx.com/contactingus.html





http://www.nitrorcx.com/aboutus.html





http://www.nitrorcx.com/clearancesales.html





and any other page on your web page lists the titan 1/8 scale truck at 249.95 but when you add it to your cart it comes up at the 269.00 price!!!!!! So at that point I decided to call in and I did had to wait till a little after three here on the east coast asked the person was the titan in fact on sale at 249.95 and yes was the response I received I said wonderful you want my cc # well not yet what website did you find this on?? Etc!! What the crap does it matter what website I found it on???? I called you looking to buy !! so after going through a process of seeing what website I bout it on and giving the csr the addy I was informed that 249.95 was the wrong price at that it would be 269.00 or whatever I agreed and bought the thing anyways… I really feel like I need a credit of 20 bucks or some extra tires wheels shocks or something I am gonna leave this in your hands and see what happens.. hope to hear from you soon.. oh yes I still would like the truth on this matter as well are these trucks exact to the hsp tornado or are they a knock off of a knock off??? One big reason I ask is the tornado is advertised on your site at $100.00 more that the titan?? The csr couldn’t answer that ??????????? either so with that said I am leaving this in your court and waiting to hear..



Sincerely,



Brannen Samuel