ORIGINAL: grompix
I've been waiting since November 2007 for the Sherman VVSS simulation kit. I did receive a reply to my e-mail on 14th January saying they had difficulty with the order but since then nothing. I've e-mailed them to ask for a different items adding up to the same price but no reply. I'm fed up with waiting so I'm asking for my money back. This will be the first and last time I use Tankzone.
Just an update on my original post. I received an e-mail from Kin :-
Hello Chris
I am sorry but both items you ordered are out of stock at present. I will
ask Accounts to make a refund.
Kind regards
Kin
... and my money has been returned.
If the stuff was out of stock then it should say so on their website.
What does it take to keep customers informed or at least a prompt reply to e-mail enquiries? There's nothing more irritating than facing a wall of blank silence.
I won't be using Tankzone again.