ouch...sorry...just curious..how long have you known about this support??..ive seen multiple times that people have gotten their new redcat and something wasnt right and Darin or Nick jumped right in and made it right...honestly I love my redcats...I just hope u can get urs running to were u can enjoy it..i'm a noob also...and the tornado is alot diff then my cane...and I havent had my lightning very long...but anyway I can help I'm happy to