I've had quite a few ARFs & it seems like only the ones that I REALLY want to fly right away have a problem like that. I've found the best thing to do is just go ahead and fix what needs to be done. Unless it's a real big mess, I don't think I would recover the whole wing, & yes you can make it look as good as the original .Unless it is a major problem with the plane, you'll spend more time boxing up-- sending back--waiting forever to get it back, only to have the retailer call & say, "What did you say was wrong again?" It looks like the covering damage is not a big deal. If you're going to stay in this hobby, you'll end up getting an heating iron anyway. While you're at it go ahead & get a bottle of medium CA glue & a roll of clear shipping tape( you'd be surprised what you can fix with those 3 things. You can practically build a plane. !! Good luck