I always give retailers the opportunity to correct the problem. I only let it out when I get steared the wrong way or the retailer or business tells me one thing, then a few days later, retracts their promise. I'm pretty experienced with building ARFs, but even the experienced will have problems with some of their products. And I do give praise on some of the stuff I purchased from them. Just for the record, directed at Opjose and outdoorhunting, behind the scenes, Nitrostaff admitted to me they had problems with another item I purchased from before. And they were working on correcting it. So if the retailer is admitting problems, yet still sells it, don't you think they should stop selling it? If outdoorhunting wants to buy those admitted problematic items, have fun with them.