I don't disagree. I can understand and sympathize with his frustration. I've been there.

However starting out with offensive posts tends to work at cross purposes and as you've observed makes one come off merely as a jerk.

Had he stated his plight and asked about dealing with this first, he would have been given suggestions to resolve his problem quickly and without contradiction.

The "I'm going to screw you over, because I'm pissed" manner of doing this is not only juvenile, but typically counter-productive.

Once things were moving in his directions, he could have also voiced his displeasure on the whole experience in a more rational manner, which would only act to give him far more credence and good will.

I've seen John go WAY out of his way to make such things right.

I've been in this guy's shoes, and I handled it very differently. I was ESTATIC at the end result.... that was about 10+ planes ago, so somebody ended up doing something right by me.