Peace Brother! Only one Hobby Warehouse in Richfield MN with an unsatisfactory rating. I'm just trying to protect the buyer by letting him or her know about their record with the BBB. Say for example you wanted to put new siding on your house. Would you use the company with a satisfactory record with the BBB or the company with an unsatisfactory record with the BBB? The company with a restocking fee or the company with no restocking fee? A company that charges $500.00 for an item plus sales tax or a company that charges $500.00 for an item plus $0.00 sales tax and no shipping charge? To each his own, different strokes for different folks, etc. etc. etc..