ORIGINAL: Mr Terminator
Thats telling it like I and most other people would see it fella.If the warranty is THAT GOOD as you say,there would be no need nor would we still be going on about his problem and the truck would be fixed.Surely you can't you defend CEN's actions of offering to "hook him up with a good price".Thats just plain wrong.?The guy obviously doesnt have too much experience at the hobby and if thats how CEN go about helping relitively newer guys to the hobby,then its decline will be rapid.The newer people should'nt be told to buy a part and fix it,when they are'nt confident or accomplished in doing so.Not everyone who gets into this hobby wants to strip engines and nor should they feel obliged to until they're ready,if he didnt fix it properly,maybe he shouldnt have been encouraged to do so,I knew the guy was a relitive newb to the hobby.You have a very strange way of understanding what a warranty is,if thats what its worth its not worth the paper its written on,its supposed to cover "ALL" manufacturing defects,not except when its less than X amount of dollars.Thats not reaching my friend thats FACT,nor is it whining its customer rights.I had a Tmaxx 3.3 that was defective 2 tanks into the engine break in with a knackered front bearing,Traxass UK, took it back in and repaired it under warranty without any offers of good deals or any questions and at all expense to them in 15 days turnaround,it cost me nothing,not even carriage as it should'nt under warranty,that was my right as a customer buying a brand new ,warrantied product.I could have done it myself yes but why should I have to,thats the point I was making.Anyway,good on you Dogman,not many people would be as gracious as you and CEN should be paying you as you seem to do the job of customer relations on here,and their behalf, better than they do themselves.Peace guys and I hope you get it sorted soon Bearster,when right they're unbeatable,I still love my Genesis trucks....