We have stated time and again. We'll do so here. If you believe you have a defective Great Planes product, you can send it to us and we'll work with you. This has always been so, no matter what some naysayers will want you to believe.

Please ship your item to:

Hobby Services
3002 N. Apollo Dr. Suite 1
Champaign, IL 61822
USA

Package your item(s) carefully against shipping hazards. Please make sure it's insured against loss or damage in shipping. Include a letter with your name, return shipping address, daytime telephone #, Fax, Email (as much contact information as possible), and a detailed description of the problems you are having with your equipment. If your item is still within the warranty period, please enclose a photocopy of the purchase receipt to validate any warranty claims. As soon as it arrives, we'll take care of you as quickly as possible.