RCU Forums - View Single Post - NitroPlanes CS Sucks, replace the WRONG plane you sent us.
Old 04-17-2008 | 11:17 PM
  #18  
nitro wing
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From: surrey, BC, CANADA
Default RE: NitroPlanes CS Sucks, replace the WRONG plane you sent us.

Too funny
I am gonna order a 99$ plane off the internet, that usualy costs 250$ and see what happens...
1 If I get it soon, or the right one,without damage, I would be surprised
2 If it looked like it would be easily put in the air,and not shed major parts or the covering,it would be a bonus
3 If it lasted me one season,it would be a miracle
4 If I tried to contact them and expect any customer service or warranty,it would be another miracle,if I actually had any replies at all
5 If I needed spare parts and they actually had them in stock and cost less than a new airframe,I'd be surprised
6 If I could go on with this,people would get upset,and maybe the company too.
Bottom line is,when you buy off the lowest priced and respected internet dealer,also expect the lowest customer and quality satisfaction.
I just dont understand how people purchase the absolute lowest price in the Universe on an item and then wonder why mistakes in transactions and quality will not be satisfactory.
I may order from NP in the future,but I know its a bit of a gamble,I'd never spend more than 200 there,just in case the deal goes bad or I get a pile of crap plane.
Many people have happy purchases there,many dont.They are a volume dealer,sales per day are important,loosing a few customers here and there is not an issue.