Bill,

Our hobby shop was given solid dates such as Feb 7th.
We where also told the kits our on the west coast and where just waiting for shipment to Ill. I know this as I have spoken to our sales rep on many occasions.
I am not only and employee of the hobby shop but I am also a customer, so I see the situation from both sides.

Like I said before we understand delays and we can deal with a couple set backs .
But how do you justify 6 months of promises and as many dates with no product?
Maybe you people need to concentrate on giving your sales reps. more accurate info.
I can't believe the people here making excuses and justifying an unacceptable situation.
So if you don't like dealing with the complaints here on a forum try working directly with the customer who doesn't have to understand your production problems as it is his money to spend and there are other options which many have begun to excersice.