i agree with Joe, refuse the order and let GNM have it back. it's sad that you (and many others) have to post online about your problem to get your item shipped. it's getting to where Todd has most things i need these days and I've taken most of my business to him because of his prompt service before and after the sale, you can't go wrong with Dreamworks.

the only complaint i have out of Todd (and it's not really a complaint [8D] ) is he likes to call me by my given name rather then KC and for the most part my mother is the only other person that does that.