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Old 05-15-2003 | 05:29 AM
  #13  
Intrepid3
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Joined: May 2003
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From: Beaverton, OR
Default Contacting Ace Hobby

Well it is now the 14th and still no parts. I spoke with my boss/the owners on monday before they left for vacation and they pretty much said that this will more then likely be the last time that our store does business with Ace Hobby. This is not the first time that we have had problems with Ace Hobby. I tend to agree with them about doing business with Ace Hobby. Their poor service prevent us from being able to serve our customers properly which make us look bad as a business. This is not good for the customer either because it leaves them with a RC vehicle
that has no parts avalible locally, it can't be repaired unless they contact Ace hobby themselves through the customer service number. Which took me over a week to get a response.