Update

Today when I got to work I called Ace Hobby again and after a few calls I finally got through. I spoke to one tech and he had no idea of what I was talking about so he patched me through to Ashley again. When I reminded him of why I was calling he said that he thought that he had sent the parts out but could not be sure of it. I reminded him that this was a $350 car that i could not sale because it was missing parts. Ashley then said that he would check on it and get back to me by 2pm (PST) which was the end of my shift today. Not only did he not get back to me but he did not call back at all today. So I still don't know if the parts were sent out or where they are.