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Old 06-10-2008 | 10:15 PM
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dyeager535
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From: Renton, WA
Default Mato does good! :)

So I bought a IIIH from Mato a few months back. Posted up here that the tracks seemed really tight, but didn't get any spare links with the metal track set.

Emailed Mato a few weeks back, got a response that they were out of them, but would send them when they were back in stock.

Sure enough, yesterday, package from Mato...5 spare metal track "links" w/pins, and 5 additional spare pins.

Not bad, although of course shipping for the tank was a killer. Still, nothing but good things to say about Mato or the tank and components they sent me. All functions as it should, and even though I was missing the spare links, I could still run it out of the box.

Just thought I'd put this out there, not often enough a company is lauded for good customer service.

Thanks Mato.