Harley,
I had a similar experience, but the cardboard box had UPS's label on the front of it from the time it was shipped
to me. I told the lady that "you had just shipped it
to me", and I had to send it back!
What she was smelling was the oil that lubricates it.
I think, it was just the matter of finding the wrong person with the wrong attitude, etc. I'm sure that if you go back a different time with a different person, it'll be just fine.
Raf