RCU Forums - View Single Post - SERVICE AT DRAGANFLY INNOVATIONS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!
Old 07-17-2008, 04:21 PM
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Join Date: Jul 2008
Location: Cambridge, UNITED KINGDOM
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Default RE: SERVICE AT DRAGANFLY INNOVATIONS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!

I agree!
I cannot share these bad experience that some of DF customers have had. I ordered the DF v Ti and I had an extremely fast delivery of 2days (I may have been lucky, I don’t know) but I too live in the UK and for me the only thing that sucks was the postage! Also C.O.D (cash on delivery) from UPS didn’t make me feel any better!

I have had an excellent response from Dfi, and I find that their customer service has been nothing but spot on!

I had a problem with my transmitter and I now have a replacement on its way! No RMA, No Postage costs, and No Waiting for a Return.

These guys are on the ball and I hope their great service continues!

thanks CORY.

Jonny Poole
UK - Cambridge

- no connection to David Poole, i think?!