RE: O.S. FS-120 III Surpass 4-Stroke with pump "NEED HELP"
If you wish, you can send the engine to your warranty center. If your engine was purchased from a North American retailer, then we can do the service. However, if you send it to us, you will have to properly document that the engine was a U.S.-Purchased engine being returned to the U.S. for repair services. A copy of the original purchase receipt will be needed to provide proof for that documentation. You would also want to make sure that you register it with your country's customs department so that you will not be charged import taxes when the engine is returned to you after repairs.