Hi John,

The kit arrived today. Unfortunately, it was damaged in shipping [&o]. In spite of your clear labeling that the contents are fragile, it appears something may have crushed the middle of the box. As a result, the fuselage is broken, the rudder is bent and other parts are crushed or bent, as well. I'm still interested in building and flying the kit. How should we handle this? If I identify the broken/bent/crushed parts, can you send replacements? Or do I have to return this entire kit to you and wait for a replacement kit?

Regards,
Michael Smith
[email protected]