RE: USB cable not responding
It looks like your interface cable has gone bad. Please ship your usb interface cable to the service department below with a brief description of your problem, daytime phone number, shipping address, and email address. Hobby-Lobby will exchange it with a new usb interface cable. You may attach this RCU thread for reference.
Hobby-Lobby International
ATTN: Aerofly Returns (Freda Watson)
5614 Franklin Pike Circle
Brentwood, TN 37027
ph. 615-373-1444