Originally posted by YellowAircraft
I recall spending quite a bit of time on answering questions, then reading a snide reference to me not calling you, a very short time after you gave me your number. Since your snide comment didn't reference any of the time I had spent on your emails and questions, only the fact that I hadn't called you fast enough, I chalked you up as being one of those customers who you just can't do enough for.
So you
admit you received my phone number and did not call me as promised. You didn't email me, call me or in any way contact me to tell me what was going on. You just left me hanging waiting for your call that never came.
Great Customer Service there!
BTW the only comments I recall making about you not returning calls were after I had already made the decision to buy the BVM kit.
It certainly wasn't straight after I sent you my phone number without giving you any time to call me! I gave you plenty of time. You never responded, so I spent my money elsewhere.
But the bottom line is, and i'm glad you publicly admit this, is that you
choose who you want to deal with. You don't represent Yellow Aircraft unequivocally and on equal terms to all customers.
We are really starting to see who and what you really are Sean!