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Old 06-25-2003 | 06:58 PM
  #38  
ShempHoward
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Default Y/A 540 60-size assembly question

I see a legitmate complaint on the part of a purchaser.

I see plenty of lip service from a YA rep but in reality it boils down to a "we're not responsible for anything we're actually responsible for" atitude. Obviously he can't and won't do anything to rectify the problem.
Actually, in the end, he has made it a bit worse.

I see that many on RCU have been following this thread. This will undoubtedly result in lost sales for YA as no solution has been reached and it would certainly be in Yellow's best interest if they took care of the problem immediately rather than letting it fester and hope that it would go away on its own.

Did I miss something here? Is it
not normal to fully expect to get what you pay for? Aren't YA ARFs supposed to represent quality planes at a premium price?

Once, long ago, I had some similar issues with a Hangar 9 ARF. After several phone calls and arguing with several different people moving up the corporate ladder we finally reached an agreement and solution to the matter. I foolishly purchased another Hangar 9 ARF which had similar shortcomings and then decided to stay away from all ARFs until someone built them better and stood behind them - all the way.
They are usually claimed to be better built and covered than what you could do at home or at least sold on that basis. Available ARFs are quickly reaching that point but are they there yet? - almost for some companies and some still have a way to go.

YA - Replace the fuse and be done with it. How simple to resolve this problem.