Originally posted by YellowAircraft
Maverick can continue to come in here and tell his one-sided, self-serving story all he wants.
One-sided? Sean you have certainly been very vocal about this!
But anyway if it is such a truly one-sided story, doesn't that tell you something?
Doesn't that mean Yellow Aircraft has done nothing as far as replacing any damaged items or dealing with this Customer Service disaster in any way?
Truth is, it doesn't take a genius to see what's really going on here.
What's really going on here is that Yellow Aircraft's business practices and Customer Service policies are being exposed for what they really are!
They have a customer who has a legitimate complaint with problems on one aircraft and damage to another aircraft (that was present on delivery) and they have chosen to do nothing about it.
They have now publicly declared (through a company representative) that they believe the customer is lying and that they have no intention of doing anything whatsoever about it.
That is what is
really happening here. End of story!