I've not had ANY troubles with Xheli and I've ordered two heli's from them. My latest was an EXI 450 which I got for $69.00 delivered. I ordered another part along with the heli which didn't get tossed into the box with my heli. I emailed them and two days later got an email stating the part was on its way... not to shabby. You have to be careful with BBB info as I've been burned before from companies with good rep's... Like KA Planes. I was placing an order with them but the shipping was going to be $17 - $23... whoa!!! to Canada and the part was a metal tailbox.... 60 - 80 grams... very light. I complained to them about it, saying it was gouging. Got an email back saying I was likely to dumb to use the shipping cart and buh bye, you've been removed from our site as a customer. GREAT customer services there... NOT!!!

Bottom line... use common sense when ordering from some place... like the Ebay place mentioned... this guys sold 248 items and has 100% feedback so ur going to be pretty safe. The BBB info... use it carefully and its the wise thing to ask around here what the shop was really like based on experiences and not hear-say.

happy fly'n