before i purchased my exi from xheli i was very skeptical of them. bad customer service, F rating at BBB...or so i heard. i went ahead and ordered the exi from them anyways. at worst i thought was i would lose 99 bucks + shipping charges. so i pulled the trigger and waited anxiously. but sure enough it arrived 4 days later after the order was placed. nothing was damage or missing. i would not hesitate to order from them again.[sm=regular_smile.gif]