I have yet to actually order from xheli (mainly because they don't sell E_Sky E-Smart parts, go to my favorite place, Ka-Planes, for them) but they have come very far since I first started flying back in Jan. They went from having NO Customer Service to being up there with the best of the rest on the online retailers. Since Jan they have increased their forum presence 10 times from what it used to be, They have people on all forums who can help with order issues as well as having their own set of forums (rcdiscuss.com), Its quickest to get help from them as there has always been problems with e-mails (spam filters) but Andy (not sure who he is but he solves ALL problems for X-heli customers ) is very quick to help people out. X-Heli has also recently re-joined with the BBB and has already got their rating back to CCC, they've only been back with the BBB for 10 DAYS [X(][X(]. That'll shut alot of people up about saying X-heli is bad because they had a FFF rating. Very soon they'll have a AAA rating. I'm hoping they have the EXI's for $55 again, I really would like to pick 2 up at that price, too bad I was broke for the Black Friday sale

http://www.la.bbb.org/BusinessReport...nyID=100056369

If you have the time and had a good buying experience, you can help them out by leaving a good review for them on the BBB website, just need to sign up, takes less then a min to do.