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Old 12-25-2008, 04:20 PM
  #14  
Ron Stahl
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Default RE: Help on retract suppliers

Darrell, just a note publicly from one of those people you didn't or couldn't get to this past year. An single unanswerd phone call for an order or a missed email can happen; but when I have a person calling and emailling you everyday for two weeks just to see if we can buy something is called ignoring your customers current and future and I know that I am not the only person this happened to. One of your competitors from just a phone conversation designed and built me three custom nose gear struts to fit the pivot for a fixed nose gear I had bought from you previouslly and I had one of my guys fabricate us two additional mounts for those nose gears in two weeks since we couldn't even get you or anyone else on the phone or to returm an email in three weeks prior to let us know if you could supplly us with hardware. From my experience with your company you have lost any and all future possible sales to me and my company.