RCU Forums - View Single Post - FLY EAGLE JETS CUSTOMER SERVICE AA++
View Single Post
Old 01-04-2009 | 12:25 PM
  #2  
seanreit's Avatar
seanreit
My Feedback: (60)
 
Joined: Apr 2002
Posts: 7,434
Received 7 Likes on 3 Posts
From: Cedar Park, TX
Default RE: FLY EAGLE JETS CUSTOMER SERVICE AA++

WOW, THAT IS AMAZING, THE COMPANY SENT YOU PARTS THAT WOULD NOT WORK WITH YOUR BRAND NEW KIT, AND THEY REPLACED THEM, INDEED, THAT IS FANTASTIC CUSTOMER SERVICE!

Or, is that just regular customer service? I have a couple of questions, how many bad parts did they send you with your brand new kit? And do you really consider it "Great customer service" that they replaced bad parts they sent you? To me, that's just regular run of the mill customer service. Did you know that almost every thread I read about FEJ, indicates the customer was sent parts that ultimately would not work?

Anyway, I don't want to mark FEJ as a bad business, quite the contrary, I want them to succeed, but I find a lot of irony in those that claim they have "Great customer service" and then in the same paragraph tell people they were sent parts that don't work, and Gee, golly, they must be good cause they replaced the bad parts.

I'm glad you were able to salvage your airplane from what must have been a hair raising tumble

By the way, the condition of your airplane after the tumble had a lot more to do with the physics of the tumble, and luck, than the construction and layup of the airplane. There is nothing wildly different in the layup of that airplane, and just about every other arf jet by any manufacturer out there. just so you know. Not to take away from the fun you are having, just from an knowlege standpoint. Congrats on your jet, sounds awesome.