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Old 01-11-2009 | 10:10 PM
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B767
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From: Peachtree City, GA
Default RE: FLY EAGLE JETS CUSTOMER SERVICE AA++

KC36330
You are correct I was upset/concerned key word WAS.....
I believed for a few days I was going to be left hanging with
a gear that did not work.

That is precisely why I am happy with FEJ, they have bent
over backwards and then some to make things right.

Gosh darn they sent me a new plane with new gear installed all
I had to do was send my other main gear back, and that by the way was
a honor system, I received the plane before I sent the gear back.
I could have easily kept the first gear and second plane but I did not,
they acted honorably and so did I.
They sent me 2 planes for $1850!!!!! shipping for me was $0

So far my out of pocket expense for the two F16s and
everything they have sent is $1850.
The price of ONE PLANE!!!!!

The big difference in our two dealings with FEJ in my humble opinion is simply,
I did not expect to get a BVM or a Skymaster product for $1800
and I knew that going in to this venture.

I was very well aware that I would probably be doing some modifications and
parts swapping, the main gear had me worried, but I never for a second
thought that FEJ would take care of me the way they have. They have been terrific.

I am sorry that you have had such a terrible experience but I sincerely believe
it is simply how you approach the value for the dollar.

$1800 is NOT going to buy you a Skymaster F16 or Tamjets F16 with scale gear, cockpit, and ordinance
or for that matter any other Turbine F16 out there.

Good Luck with your dealings with FEJ, I mean it, no sarcasm, sounds like you have had
a poor experience and I hope you get it worked out somehow.