ORIGINAL: NorfolkSouthern
I used these numbers, and was actually able to get hold of someone:
Main Number: 719-372-9876
Toll Free Order Line:877-269-9235
If they are out of stock on the item you ordered, you won't be charged. Of course, that's of little comfort if you really wanted that Tailwind and couldn't get it.
NorfolkSouthern
Well I finally got a real person. Said they had my order, but because of the tremendous volumn over the holidays they were behind on shipping. Said I should have it within 2 weeks. Glad to see they were so busy. Try calling their order line and you can't get in touch with anyone. Maybe I should apply for a position there. Looks like they are short handed.