There have been some unrealistic expectations at play here. This is an importer that was primarily set up to distribute to other retailers. They're closing out their product lines. Handling many, many orders by individual customers isn't how they're set up to operate. That much should be obvious to anyone who takes the time to look at the situation.

Instant gratification (and the expectation of it) is all well and good, but it's just not realistic here. Especially for those that were late to the party. My order that I placed in mid-December went just as it should have. My order placed after Christmas has been delayed, which is what I expected. The sale was spread through a great many forums during that time and many people placed orders. Cox was closed down for the holidays. This is the result, and it's not unexpected.