in all actuality I order parts via himotoracingusa and most of the time they are in my mail box in 3 days....personally I think himoto has the best support of the 3...as far as weak as a pretzel I have had my himoto rxb-1 around 12 ft in the air many times and have yet to break a arm are anything like that......yeah usually the radios gear needs to be replaced but thats the case with most...dont let the guy get u down...you will enjoy that buggy....and just so you know all the parts on the redcat hurricane, exceed razor, and himoto torpeda will interchange....the part #'s are the same...if you order parts and it takes longer then 4 days to get them your ordering from the wrong place