I was done the same way by The Fliton Store. I ordered an item in October of last year, after a couple of days I received a tracking number saying the order had been processed but not shipped, it still says this today. I have sent many, many emails but get no response. I started researching The Fliton Store and what I have found is they have a long history of stealing. I am in the process of making sure this does not happen to anyone else but it has been a difficult process.