Dear Ladies and Gentlemen,
the brand name MULTIPLEX for 50 years has stood for high quality, innovative radio-gear for model purposes. Quality,
reliability and functionality were and still are MULTIPLEX standards.
As a result of this philosophy and in conjunction with our quality control management, it has been found that several
transmitters in the ROYALevo and COCKPIT SX series have suffered severe failures when being operated under
unfavourable conditions, and these failures were caused by a few components being of unreliable quality.
This could, in rare and extreme cases, result in a total functionality loss of the transmitter and therefore a loss of
control of the model (aircraft).
Effected are ROYAL evo and COCKPIT SX radios which were delivered or bought between 01.01.2007 and mid of
May 2008.
Not affected are radios which were delivered since end of May 2008. These radios are marked „MPX 08/05“ (Year/Month).

! Due to safety reasons, we have decided to ask you to return the radios immediately, directly to Germany, so they
can be checked and overhauled. Please do not use them until they have been overhauled.
We will return your radio as soon as possible. For your shipping cost we add a compensation to the package (domestic: 1
servo Nano-S, foreign: 2 servos Nano-S). Parcels without postage paid can’t be accepted.
To identify the radios on arrival to receive preferential service and overhaul please mark your parcel with
„ RECALL ROYAL evo /COCKPIT SX “ and use the following address:

MULTIPLEX Service
Recall Cockpit SX
Recall ROYALevo
Westliche Gewerbestraße 1
D-75015 Bretten-Gölshausen
GERMANY

As compensation for all the trouble we will perform a free service check (worth 40,- €) for all radios which are sent in to be
overhauled. We thank you for your understanding with this issue.

Enquiries please send to: [email protected]
Best regards
MULTIPLEX Modellsport GmbH & Co. KG
Dieter Wörner
Managing Director