I need to ad my thoughts about NitroPlanes and John in support especially. I had ordered an RTF F-4 Phantom that experienced problems with a glitchy ESC that caused the plane to crash when it quit sending power to the receiver. Thinking it was the supplied radio and getting input from here I tried again with a new 2.4 ghz. radio but with the same result, crash. I contacted John and he was great, to say the least. I sent back the complete plane and NitroPlanes replaced it with a new one. The customer service here is in my book fantastic. John was very responsive with emails, one time within 5 minutes with a reply. I was able to get through on the phones without too much problem, and even tried the live chat with Amy, all good. I have now received my new plane and with 5 very fun and successful flights I am one happy customer. I will definately by from Nitroplanes again.
Amy, John, I thank you both again. Keep up the good work.

Don