RE: Great Planes is GREAT read this
This is an example of a company who knows who actually pays the bills and provides the paychecks.... their customer.
Yes, their stuff may sometimes cost a little more but they provide you with something extra too.
I've only been slightly disappointed one time with one of their products but to be honest, I never really gave them a chance to solve the situation.
A lot of people just say "buy brand-x it's the same thing for a lot less". Unfortunateyl, it is almost never the same product and absolutely never the same level of service & support.
Great Planes/Hobbico is not alone in their great service. I've been treated very well by Horizon Hobby and Sig too.